Building Better Feedback: Two Universities’ Journeys to Improve Course Evaluations

Thursday, January 22, 2026

3:45 PM - 4:45 PM East Coast USA Time

Location: Shaw - Level M3

Primary Presenter(s)

Kate Korgan

Acting Executive Vice President and Provost
University of Nevada, Las Vegas, United States

Co-Presenter(s)

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Beth Barrie

Vice Provost for Teaching & Learning Innovation
University of Nevada, Las Vegas, United States
Skip Crooker

Vice Provost of Decision Support
University of Nevada, Las Vegas, United States
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Lara Lomicka Anderson

Vice Provost for Undergraduate Affairs and Dean of Undergraduate Studies
University of South Carolina, Columbia, United States

In this session, we will share how the University of Nevada, Las Vegas (UNLV) transformed its student course evaluation process into a well-organized process that produces high response rates. What began as a data quality problem became a campus-wide change initiative involving the faculty senate, student government, and academic leadership. We will discuss how we increased online response rates from 31 percent to 77 percent, and how we have addressed concerns about bias and data use. In addition, colleagues from the University of South Carolina will reflect on what makes the UNLV model compelling and what they anticipate will be key challenges in their own context. Together, we will explore how shared tools can lead to very different implementations, and what makes those choices work.